QUALITY ASSURANCE DEPARTMENT 

Department Mandate:

  • Quality Assurance Strategy Development: Develop and implement a comprehensive quality assurance strategy for inspections that aligns with the goals and objectives of the Quality Control Commission while defining quality standards, guidelines, and procedures to ensure consistent and accurate inspections
  • Leadership and Team Management: Provide leadership and guidance to the Inspection QA team, including inspectors and quality assurance professionals, fostering a culture of quality, professionalism, and continuous improvement while setting performance expectations, conducting regular evaluations, and supporting professional development
  • Regulatory Compliance Oversight: Ensure that inspections conducted by the department comply with relevant regulations, standards, and policies by monitoring changes in regulatory requirements and updating inspection protocols accordingly while collaborating with regulatory bodies to address compliance issues and implement corrective actions
  • Process Evaluation and Improvement: Continuously evaluate inspection processes and procedures to identify opportunities for enhancement by analyzing data, metrics, and feedback from inspections to identify trends, areas of non-compliance, and potential risks while developing and implementing improvement initiatives to optimize inspection quality and efficiency
  • Training Program Development: Develop and deliver training programs on inspection protocols, quality standards, and best practices while providing guidance and support to inspectors and other stakeholders to ensure a consistent understanding of quality expectations and fostering a culture of learning within the department
  • Quality Control Implementation: Establish and implement quality control measures to monitor the accuracy, consistency, and reliability of inspection outcomes by developing and maintaining quality control procedures, reviewing inspection reports, conducting audits, and implementing corrective actions as needed
  • Stakeholder Collaboration: Collaborate with internal and external stakeholders such as regulatory agencies, industry representatives, and other departments within the Quality Control Commission to develop effective working relationships that align inspection practices, share knowledge, and address quality-related issues
  • Documentation Management: Ensure comprehensive and accurate documentation of inspection processes, findings, and quality assurance activities by preparing reports and presentations that summarize inspection results, quality metrics, and improvement initiatives while presenting findings to management, regulatory bodies, and other relevant stakeholders

 

Director Name Khadar Cabdilaahi Xariir
Director Quality Assurance at Somaliland Quality Control 
The Republic of Somaliland
Email:
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