QUALITY ASSURANCE DEPARTMENT 

Department Mandate:

  • Policy Development: Develop and implement quality assurance policies and procedures in line with national regulations and international standards.
  • Quality Standards Compliance: Ensure compliance with national and international quality standards across industries regulated by the commission.
  • Auditing and Inspections: Conduct regular audits and inspections of facilities, products, and processes to verify compliance with quality standards and regulations.
  • Quality Control Processes: Develop and maintain quality control processes to monitor and evaluate the quality of products and services within the jurisdiction.
  • Training and Development: Provide training and development programs to enhance the quality management skills of staff within regulated industries.
  • Documentation and Record Keeping: Maintain accurate records and documentation of quality assurance activities, including audit reports, inspection findings, and compliance documentation.
  • Risk Assessment: Conduct risk assessments to identify potential quality issues and develop strategies to mitigate risks effectively.
  • Supplier Quality Management: Establish and maintain relationships with suppliers to ensure the quality of raw materials and components used in regulated products.
  • Customer Feedback Analysis: Collect and analyze customer feedback to identify areas for improvement and implement corrective actions as necessary.
  • Continuous Improvement: Implement continuous improvement initiatives to enhance the effectiveness and efficiency of quality assurance processes.
  • Regulatory Compliance: Stay informed about changes in quality regulations and standards and ensure that regulated industries comply with all relevant requirements.
  • Product Testing and Evaluation: Oversee product testing and evaluation processes to ensure that products meet quality specifications before they are released to the market.
  • Quality Assurance Reporting: Prepare and present quality assurance reports to management and regulatory authorities to communicate compliance status and areas for improvement.
  • Quality Assurance Training: Provide guidance and support to regulated industries on quality assurance best practices and standards compliance.
  • Collaboration and Coordination: Collaborate with other departments within the commission and external stakeholders to promote a culture of quality and ensure effective coordination of quality assurance activities.


 

Director Name
Department Director
Quality Assurance Department
Somaliland Quality Control 
The Republic of Somaliland
Email:
Phone: +