ICT Department

Department Mandate:

The duties and responsibilities of Information and Communication Technology (ICT) professionals can vary depending on the specific role and organization, but here are some common ones:





    Job Title

    Director of Information and Communications Technology (ICT)


    Information and Communications Technology


    2, Level A9-A2


    Director General

    Supervisory Responsibility

    Section Heads

    Job Purpose

    The Director of ICT is responsible for leading the development, implementation, and management of the organization's information and communication technology (ICT) infrastructure and services. The Director plays a critical role in ensuring the smooth operation, efficiency, and technological advancement of the MDA. The incumbent has authority as the Head of Department, responsible for coordinated and robust approach to the governance, planning and direction for ICT and information management across the MDA and ensuring opportunities for integration, innovation and continuous improvement are maximized.


    (Duties and Outputs)

    1. Develop and implement the ICT strategy for the MDA, aligning it with the overall government goals for digitalization.
    2. Oversee the acquisition, installation, maintenance, and security of all ICT equipment and software.
    3. Manage the MDA's IT staff, providing leadership and ensuring their skills are up-to-date.
    4. Design and implement ICT solutions to improve internal operations, service delivery, and communication within the MDA.
    5. Develop and enforce policies and procedures for ICT use within the MDA, ensuring data security and responsible technology practices.
    6. Stay informed about the latest ICT trends and technologies, recommending and implementing those that benefit the MDA.
    7. Prepare and manage the ICT budget, ensuring efficient resource allocation.
    8. Collaborate with other MDAs and the Ministry on national ICT initiatives.

    Education and Experience

    • A minimum of a Bachelor’s degree in Computer Science, Information Technology or related field.
    • Master’s degree in a related field is preferred.
    • Atleast seven (7) years of experience in an ICT management role within government, telecommunications, or a similar organization; four (4) of which must have been at the senior management level.


    (Skills, Knowledge, Behaviours)

    • Technical knowhow of developing and implementing IT strategy
    • Strong understanding of ICT infrastructure, including hardware, software, networks, and security
    • Knowledge of current ICT trends and emerging technologies
    • Excellent project management skills
    • Leadership and team management skills
    • Excellent communication and interpersonal skills
    • Ability to analyze and understand business needs and translate them into technological solutions
    • Proficiency in relevant ICT software and tools
    • Excellent oral and written English and Somali languages




Director Department Of ICT,  Somaliland Quality Control Commission

Name: Mohamed Abdi Suleiman
Email: it.sqcc@sldgov.org